Zoraida began her career in the insurance industry in 1993 at the Vieira Office, handling claims service, among many other beginner functions, and shortly after she became RIBO licensed. It was of great importance to Zoraida to develop strong business communications skills in both Portuguese and English. Striving to be current and well- versed in the personal lines department, her detail oriented character provides her clients, and the office, with a complete and meticulous service experience. Zoraida is known throughout the office to continuously be developing and expanding on her insurance knowledge. She continues to develop trusting relationships with her clients and recognizes all of her many referrals, as the best acknowledgement of excellent customer service. Some of Zoraida's personal interests include spending time with her family, reading, and painting in watercolours.